Privacy Policy
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our full Privacy Policy set out below.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the Controller” in this Privacy Policy.
How do we collect your data?
Some of your data is collected when you provide it to us directly — for example, data you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system, or time of page visit). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some data is collected to ensure the website functions correctly. Other data may be used to analyse your browsing behaviour. Where contracts can be concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders, or other service requests.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You are welcome to contact us at any time regarding these or any other questions relating to data protection.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behaviour may be statistically analysed, primarily using analytics software. Detailed information on this software can be found in the full Privacy Policy below.
2. Hosting and Content Delivery Networks (CDN)
We host the content of our website with the following provider:
Host Europe
The provider is Host Europe GmbH, Hansestraße 111, 51149 Cologne, Germany (hereinafter “Host Europe”). When you visit our website, Host Europe collects various log files including your IP addresses. For details, please refer to Host Europe’s privacy policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/.
The use of Host Europe is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. Where consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time.
Data processing agreement: We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
Cloudflare
We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. Cloudflare offers a globally distributed content delivery network with DNS. The technical transfer of information between your browser and our website is routed via Cloudflare’s network.
The use of Cloudflare is based on our legitimate interest in providing our website as reliably and securely as possible (Art. 6(1)(f) GDPR). Data transfers to the USA are based on the EU Commission’s standard contractual clauses. The company holds certification under the “EU-US Data Privacy Framework” (DPF). Details: https://www.cloudflare.com/privacypolicy/.
Data processing agreement: We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
Nitropack
We have integrated Nitropack on this website. The provider is NitroPack Ltd., 3 Prof. Georgi Bradistilov, entr. A, 3rd floor, Sofia, Bulgaria. Nitropack enables us to optimise page loading speed and includes a content delivery network (CDN). For this purpose, Nitropack processes IP addresses.
The legal basis for data processing is Art. 6(1)(f) GDPR. Where consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time. Details: https://nitropack.io/page/privacy.
Data processing agreement: We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Controller
Myeisha Vertriebsgesellschaft UG (haftungsbeschränkt)
Alte Dorfstrasse 26
70599 Stuttgart, Germany
Phone: +264 81 145 6729 (Namibia)
Email: info@myeishanamibia.com
Responsible person: Sandra Baumeister
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
Retention Period
Unless a more specific retention period is stated within this Privacy Policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for retaining it (e.g. retention periods under tax or commercial law); in the latter case, deletion will occur once those grounds no longer apply.
Legal Bases for Data Processing on This Website
Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR. Where you have expressly consented to the transfer of personal data to third countries, processing is additionally based on Art. 49(1)(a) GDPR. Where you have consented to the storing of cookies, processing is additionally based on § 25(1) TDDDG. Where data processing is necessary for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Consent may be withdrawn at any time.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may withdraw consent already given at any time. The lawfulness of processing carried out before the withdrawal remains unaffected.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
WHERE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Supervisory Authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in the performance of a contract, in a commonly used, machine-readable format — either provided to you or to a third party.
Access, Rectification and Erasure
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, where applicable, the right to have this data corrected or deleted. You are welcome to contact us at any time regarding these or related matters.
SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the address bar changing from “http://” to “https://” and by the padlock icon in your browser bar.
Objection to Promotional Emails
The use of contact details published as part of the legal notice obligation for the purpose of sending unsolicited advertising and informational materials is hereby expressly prohibited. The operators of this website reserve the right to take legal action in the event of unsolicited promotional communications, such as spam emails.
4. Data Collection on This Website
Cookies
Our website uses “cookies”. Cookies are small data packages that cause no harm to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until your browser automatically deletes them.
Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart). Other cookies may be used to analyse user behaviour or for advertising purposes.
You can set your browser to notify you about cookies, allow cookies only in individual cases, exclude cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Contact Form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide, will be stored for the purpose of processing the request and in case of follow-up questions. We do not share this data without your consent.
Processing of this data is based on Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR). Consent may be withdrawn at any time.
5. Social Media
This website integrates elements of the social network Facebook. The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Collected data may also be transferred to the USA and other third countries according to Facebook’s own statements.
Use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time. The company holds certification under the “EU-US Data Privacy Framework” (DPF). Further information can be found in Facebook’s privacy policy: https://www.facebook.com/privacy/explanation.
This website integrates features of the Instagram service, provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
Use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time. The company holds certification under the “EU-US Data Privacy Framework” (DPF). Further information can be found in Instagram’s privacy policy: https://privacycenter.instagram.com/policy/.
6. Analytics Tools and Advertising
Matomo
This website uses the open source web analytics service Matomo. Matomo enables us to collect and analyse data about how visitors use our website — including which pages were visited and when, and from which region visitors originate.
Use of this analytics tool is based on Art. 6(1)(f) GDPR. Where consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be withdrawn at any time.
IP anonymisation: We use IP anonymisation with Matomo. Your IP address is shortened before analysis so that it can no longer be uniquely attributed to you.
Cookie-free analytics: We have configured Matomo so that it does not store any cookies in your browser.
Hosting: We host Matomo exclusively on our own servers, so all analytics data remains with us and is not shared with third parties.
Disable Matomo
[Insert Matomo opt-out code here — see Matomo Admin → Settings → User Opt-Out]
7. Newsletter
Newsletter Data
If you would like to subscribe to the newsletter offered on this website, we require your email address along with information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter.
Brevo
This website uses Brevo for sending newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Brevo is a service used, among other things, to organise and analyse newsletter distribution. Data you provide for the purpose of subscribing to the newsletter is stored on Sendinblue GmbH’s servers in Germany.
Data processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. After unsubscribing from the newsletter, your email address may be stored in a blocklist to prevent future mailings where necessary. For further details, please refer to Brevo’s privacy policy: https://www.brevo.com/en/legal/privacypolicy/.
Data processing agreement: We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
Newsletter to Existing Customers
If you place an order with us and provide your email address in doing so, we may subsequently use it to send newsletters, provided we have informed you of this in advance. In such cases, the newsletter will only contain direct marketing for our own similar goods or services. You may unsubscribe from this newsletter at any time. The legal basis for this is Art. 6(1)(f) GDPR in conjunction with § 7(3) UWG.
8. Plugins and Tools
Ninja Firewall
We have integrated Ninja Firewall on this website. The provider is NinTechNet Limited, Unit 1603, 16th Floor, The L. Plaza 367–375 Queen’s Road Central Sheung Wan, Hong Kong. Ninja Firewall protects our website against unwanted access and malicious cyberattacks. For this purpose, Ninja Firewall collects IP address, request, referrer, and time of page access. Ninja Firewall is integrated on our own servers and does not transmit personal data to the tool’s provider or any other third parties.
We have enabled IP anonymisation in Ninja Firewall, so the tool only captures IP addresses in truncated form. Use of Ninja Firewall is based on Art. 6(1)(f) GDPR.
9. E-Commerce and Payment Providers
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the purpose of establishing, structuring, and modifying our contractual relationships. Collected customer data will be deleted upon completion of the order or termination of the business relationship, subject to any applicable statutory retention periods. Statutory retention obligations remain unaffected. The legal basis is Art. 6(1)(b) GDPR.
Data Transfer Upon Contract Conclusion for Online Shops, Retailers and Goods Dispatch
When you order goods from us, we share your personal data with the carrier responsible for delivery and with the payment service provider handling the transaction. Only such data as the respective service provider requires to fulfil their task will be disclosed. The legal basis is Art. 6(1)(b) GDPR.
Payment Services
We integrate the following payment services on our website:
PayPal
The provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. For details, please refer to PayPal’s privacy policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-full.
Apple Pay
The provider is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Privacy policy: https://www.apple.com/legal/privacy/en-ww/.
Google Pay
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy policy: https://policies.google.com/privacy.